Terms & Conditions

1. Who We Are

This website is operated by HS+ / Hansi Trans+, the brand name of Chengdu Hansi Translation Service Co., LTD., a company focused on multilingual localization, voice-over, and music & sound services for games, animation, and digital content.

2. Acceptance of These Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use this website.

3. Website Purpose

This website is provided for general information about HS+ services, case studies, contact inquiries, and business communication. Unless explicitly stated otherwise:

• the website does not create a binding service contract by itself
• submitting a form or inquiry does not guarantee project acceptance
• any paid work, timeline, pricing, and deliverables will be confirmed separately through a quotation, proposal, statement of work, purchase order, master service agreement, or other written agreement

4. Services Information

We make reasonable efforts to keep service descriptions, project examples, and case-study information accurate and up to date. However:

• service availability may change
• language coverage, turnaround times, and production capacity may vary by project
• examples on the website are for informational and promotional purposes only and do not guarantee identical results for every project

5. Quotes, Timelines, and Project Scope

Any estimate, quote, turnaround time, pilot, or production schedule shared through this website, by email, or during early discussions is preliminary unless confirmed in writing as part of an approved commercial agreement. Final scope will depend on factors such as:

• source materials
• language count
• word count or line count
• file format
• technical requirements
• recording method
• revision needs
• approval speed on the client side

6. Intellectual Property

Unless otherwise stated, all content on this website — including text, layout, branding, graphics, logos, case-study presentation, and design elements — belongs to HS+ / Hansi Trans+ or is used with permission. You may not copy, reproduce, republish, modify, distribute, or commercially use website content without prior written permission. All client-owned trademarks, titles, logos, characters, and project names shown in case studies remain the property of their respective owners.

7. Client Materials

If you submit scripts, briefs, videos, audio, artwork, or other materials through the contact form, email, or another channel, you confirm that:

• you own the materials or have the right to share them with us
• the materials do not knowingly infringe third-party rights
• we may use the materials internally to review your request, prepare a quote, or discuss project feasibility

Ownership of submitted materials remains with you or the original rights holder unless otherwise agreed in writing.

8. Confidentiality and Pre-Sales Review

We treat project inquiries and submitted materials with care. However, unless a separate NDA or written confidentiality agreement is signed, submitting materials through the website does not by itself create a full standalone confidentiality agreement. Where appropriate, we may sign an NDA before reviewing sensitive content in detail.

9. Acceptable Use

You agree not to use this website:

• for unlawful, fraudulent, or misleading activity
• to upload malicious code, spam, or harmful files
• to attempt unauthorized access to the website, server, or related systems
• to scrape or copy website content at scale without permission
• to impersonate another person or business

We reserve the right to restrict or block misuse of the website.

10. Third-Party Links and Tools

This website may contain links to third-party websites, platforms, or tools for convenience. We do not control those third-party services and are not responsible for their content, availability, or policies. Your use of third-party websites is subject to their own terms and policies.

11. No Professional Legal or Regulatory Advice

Website content is provided for general business information only. Nothing on this website should be treated as legal, tax, regulatory, or compliance advice. Where projects involve legal review, platform rules, ratings guidance, or regulatory risk, clients should consult their own legal or compliance advisors.

12. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, HS+ disclaims warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:

• the website will always be uninterrupted or error-free
• all content will always be complete, current, or free of technical issues
• the website will always be available in every region or on every device

13. Limitation of Liability

To the maximum extent permitted by law, HS+ / Hansi Trans+ will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website. Where liability cannot legally be excluded, our liability will be limited to the minimum extent permitted by applicable law. Nothing in these Terms excludes liability that cannot be excluded under mandatory law.

14. User Reviews and Public Comments

If this website later adds review, testimonial, or comment functionality, users must not post unlawful, abusive, infringing, or misleading content.

15. Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy. If you use inquiry forms, email us, or otherwise share contact details, you consent to us using that information to respond to your request and manage follow-up communication.

16. Governing Law and Disputes

These Terms & Conditions should be governed by the laws of the People's Republic of China, unless mandatory law in another applicable jurisdiction requires otherwise. The general framework for contract rights and obligations in China is set by the Civil Code. Any dispute arising from or relating to these Terms should be resolved through good-faith negotiation first. If negotiation fails, the dispute may be submitted to a court or arbitration body in Chengdu, China, unless mandatory consumer-protection or jurisdiction rules apply.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

18. Contact Information

If you have questions about these Terms & Conditions, you can contact: